Kova Terms of Service

Last updated September 27, 2026

These Terms of Service (“Terms”) are an agreement between Kova Technologies Inc., a Delaware corporation (“Kova,” “we,” “us”), and you. They cover kovaedu.com and the Kova platform when you sign up on your own, without a signed agreement between Kova and a school or organization.

By creating an account or using Kova, you agree to these Terms. If you don’t agree, don’t use Kova.

If your school or organization provides Kova to you under a signed agreement with us, that agreement governs instead of these Terms. Most universities, departments, and organizations use Kova that way. The Schools and organizations section explains which one applies to you.

Who these Terms cover

These Terms apply when you sign up for Kova yourself, whether as an instructor or a student, on a free or paid plan. They also apply to anyone who visits kovaedu.com.

They don’t apply where a school, university, or other organization has signed an agreement with us that covers your use. In that case that agreement controls. See Schools and organizations.

Schools and organizations

Kova sells to institutions under a Master Services Agreement and an Order Form signed by both parties. Where one of those covers you, it governs your use of Kova and replaces these Terms. If something in these Terms conflicts with it, the signed agreement wins.

That matters most for student data. Under a signed agreement, we act as the institution’s service provider, and where the Family Educational Rights and Privacy Act applies, as a “school official” under the institution’s direct control. These Terms don’t put us in that role. If you need us to handle student education records on your institution’s behalf, your institution needs an agreement with us. Email privacy@kovaedu.com and we’ll set one up at no cost.

Your account

• Age. You must be 18 or older to create a Kova account under these Terms. Kova is built for college students, instructors, and adults in professional training.
• Under 18 and K-12. Using Kova with anyone under 18, or with K-12 students or youth program members, requires a separate written agreement with us that covers parental consent and applicable law. Don’t do it under these Terms.
• Accurate details. Give us real account information and keep it current. Don’t claim to be someone you’re not, or to hold a role or affiliation you don’t have.
• Security. Keep your credentials to yourself, and tell us promptly at security@kovaedu.com if you think someone else has gotten into your account. You’re responsible for what happens under your account.
• One account. Your account is yours. Don’t share or transfer it.

Using Kova

You may use Kova for your own teaching, learning, and training. You may not:

• use Kova in violation of any law, or to harass, defraud, or harm anyone;
• upload malicious code, or content that infringes someone else’s rights;
• access or try to access data, accounts, or systems you aren’t authorized to use, or disrupt or overload the service;
• copy, modify, or reverse engineer the platform, except where the law says you may;
• resell Kova, or provide it to people outside your own courses or organization;
• use Kova or its output to build a competing product, or to train a machine learning model;
• scrape or bulk-extract content from the platform by automated means;
• submit government ID numbers, financial account numbers, health information, or similar sensitive personal information;
• use Kova to cheat, or to misrepresent AI output as your own work where that’s against your institution’s rules.

We may suspend or close an account that breaks these rules. Where it’s reasonable to do so, we’ll tell you first and give you a chance to fix it.

If you’re an instructor

Bringing students into Kova comes with responsibilities that are yours, not ours, when you sign up on your own:

• Authority. You confirm you’re allowed to use Kova for your course under your institution’s policies, and that you have the rights and permissions needed for the materials you upload.
• Student records. If your institution treats student work or grades in Kova as education records, it likely needs its own agreement with us before you put them here. We’ll provide one for free. See Schools and organizations.
• Tell your students. Let students know they’ll be using Kova, and what it does with their work. Our Privacy Policy is written for them to read.
• Grades stay yours. See AI features for what that means.

Your content

You own what you put into Kova - your course materials, your uploads, and the work you do in activities. We don’t claim ownership of it.

You give us permission to host, copy, process, and display your content for one purpose: running Kova for you and the people you share it with. That includes sending what a feature needs to our AI providers to generate a result. It ends when you delete the content or close your account, except for copies in routine backups, which expire on their own.

We don’t use your content to train AI models, ours or anyone else’s. We don’t sell it, and we don’t use it for advertising.

We may use anonymous, aggregated information about how Kova is used to operate and improve it. That data doesn’t identify you or anyone else.

If you send us feedback or suggestions, we can use them freely, without owing you anything for them.

AI features

Much of Kova runs on AI models from outside providers. Some things follow from that, and they matter:

• It can be wrong. AI output is generated automatically and may be inaccurate, incomplete, or confidently mistaken. Check anything you plan to rely on, teach from, or hand to a student.
• Not a substitute for judgment. Kova is a teaching and reference tool. It doesn’t replace your policies, your colleagues, or your own professional judgment, and it must never be relied on in an emergency.
• Decisions about people. Don’t use AI output as the only basis for a decision that significantly affects someone - a final grade, an academic integrity finding, hiring, discipline, or similar. A person needs to review it and decide.
• Providers. We send our AI providers only what a feature needs, and they can’t use it to train their models. Current providers are listed in our Privacy Policy.
• Usage limits. Free plans include a reasonable amount of AI use. If use goes far beyond what a normal course needs, we may rate-limit the account. We’ll get in touch before cutting anything off.

Paid plans

Instructor accounts are free. Students may buy access to a single class for a semester, or to all their Kova classes for a year, at the prices shown at kovaedu.com.

• Payment. Paid plans are charged up front for the term you buy. Prices are in U.S. dollars and don’t include any tax we’re required to collect.
• What you get. A per-class plan covers that class for that semester. An annual plan covers every Kova class you take for twelve months from purchase.
• Renewal. Plans don’t renew automatically unless we say so clearly at checkout. If we ever introduce automatic renewal, we’ll tell you before you buy, email you before each charge, and give you a way to turn it off at any time.
• Refunds. If Kova doesn’t work for your class, email us within 14 days of purchase and we’ll refund you. After that, fees are non-refundable except where the law requires otherwise, or where we end your account for a reason that isn’t your fault - in which case we’ll refund the unused part of your term.
• If your instructor stops using Kova. That’s not something you control, so it counts as our problem, not yours. Email us and we’ll refund the unused part of your term.
• Price changes. We may change prices, but not for a term you’ve already paid for.
• Payments. Payments are handled by a third-party payment processor. We don’t see or store your full card number.

Kova’s rights

We own the Kova platform and everything we bring to it: the software, the documentation, our templates, activity formats, prompts, prebuilt content, and know-how. Nothing in these Terms transfers any of that to you.

While your account is open, you may use what we provide inside activities for your own teaching, learning, and training. After your account closes, you may keep using copies you exported, for those same purposes.

“Kova” and our logo are our trademarks. Don’t use them without our written permission, except to refer to Kova accurately.

Privacy

Our Privacy Policy explains what we collect, how we use it, who we share it with, and the choices you have. It’s part of these Terms.

In short: we don’t sell personal information, we don’t use it for advertising, and we don’t use your content or student work to train AI models.

Ending your account

• You can leave whenever you like. Close your account in the app or email us. Export anything you want to keep first.
• We can end it too. We may suspend or close your account if you break these Terms, if we’re required to, or if we stop offering Kova on a self-serve basis. Except where you’ve broken these Terms in a way that requires us to act immediately, we’ll give you reasonable notice and a chance to export your work.
• Your data. You can export your content while your account is open and for 30 days after it closes. We delete it within 30 days after that. Backup copies expire within 30 days more. We keep what the law requires us to keep.
• What survives. The sections on your content, Kova’s rights, warranties, limits on liability, your responsibility for claims, and the general terms continue to apply after your account ends.

Warranties

We’ll provide Kova with reasonable care and skill, and we won’t knowingly put malicious code into it.

Beyond that, Kova is provided “as is.” We disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don’t promise that Kova will be uninterrupted or error-free, or that AI output will be accurate.

Features labelled beta or preview are exactly that. They may change or disappear.

Limits on liability

Neither of us is liable to the other for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, even if we were told they were possible.

Our total liability to you for everything arising out of these Terms is limited to the greater of the fees you paid us in the 12 months before the claim, or one hundred U.S. dollars.

These limits don’t apply to our gross negligence, willful misconduct, or fraud. Some places don’t allow some of these limits, and where that’s true, they don’t apply to you.

Your responsibility for claims

If someone brings a claim against us because of the content you put into Kova, or because you used Kova in a way these Terms don’t allow, you’ll defend us against it and cover the damages and costs finally awarded or agreed in settlement. We’ll tell you promptly, let you run the defense, and help where it’s reasonable. You won’t settle in a way that admits fault by us or puts obligations on us without our agreement.

If you’re a government or public institution, this applies only as far as the law allows.

Changes to these Terms

We may update these Terms. We’ll post the new version here and update the date at the top. If a change materially reduces your rights, we’ll email you or tell you in the app before it takes effect, and give you at least 30 days’ notice where we reasonably can.

Using Kova after a change takes effect means you accept it. If you don’t, close your account. If you’re on a paid plan and a change materially reduces your rights mid-term, email us and we’ll refund the unused part.

General terms

• Governing law. Wisconsin law governs these Terms, without regard to its conflict-of-law rules. Claims go to the state and federal courts in Wisconsin, and we each consent to their jurisdiction. If you’re a consumer, this doesn’t take away rights you have under the law where you live.
• Relationship. These Terms don’t create a partnership, joint venture, or employment relationship.
• Assignment. You can’t transfer these Terms without our written consent. We may transfer them to a successor in a merger, acquisition, or sale of substantially all our assets.
• Notices. We’ll reach you at the email on your account. Send legal notices to Kova Technologies Inc., 16192 Coastal Highway, Lewes, Delaware 19958.
• Force majeure. Neither of us is liable for delays caused by events beyond our reasonable control, like natural disasters, internet or hosting outages, or government action. That doesn’t excuse paying what’s owed.
• Entire agreement. These Terms and the Privacy Policy are the whole agreement between us about self-serve use of Kova, and replace anything said earlier.
• Order of precedence. If your institution has a signed Master Services Agreement or Order Form with us that covers your use, that agreement controls over these Terms.
• The rest. If we don’t enforce something, we haven’t waived it. If a provision is unenforceable, the rest stays in effect. There are no third-party beneficiaries.

Contact us

Email privacy@kovaedu.com with questions about these Terms or your account, or security@kovaedu.com about anything security-related. You can also write to Kova Technologies Inc., 16192 Coastal Highway, Lewes, Delaware 19958.